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1. When did Whiteside County establish 911?
2. What is E911?
3. Where are 911 calls answered in Whiteside County?
4. What are instances where 911 should be used?
5. When should 911 not be used?
6. What if I accidentally dial 911?
7. Can I dial 911 from a cell phone which no longer has service?

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1. I have just been placed on probation, what do I do?
2. What information do I need for an intake appointment?
3. Can I leave the state while on probation?
4. What is a travel permit?
5. Where do I pay other monies owed?
6. If I cannot make my appointment, what do I do?

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1. How can assessments go up if the market isn’t going up?
2. How does my assessment relate to market value?
3. What is the “Supervisor of Assessments Equalized Assessed Value?"
4. How is my tax bill calculated?
5. What can I do if I feel I am being over-assessed?
6. How do I file an Assessment Appeal with the Board of Review?
7. Will my assessment increase because I recently purchased my home?
8. Why does my neighbor pay different taxes when we have similar homes?
9. What will happen to my assessment if I put on an addition or add an improvement?

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1. How do I find my property lines?

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1. When are tax bills mailed and when is payment due?
2. Do you accept partial payment?
3. My mortgage company pays my taxes. Why did I receive a tax bill?
4. Why isn’t my tax bill mailed to the mortgage company?
5. I forgot my mortgage company pays my taxes and I submitted payment. Will you return my payment?
6. Can I write one check for multiple parcels?
7. I never received a tax bill. What should I do?
8. What if I have my bill but do not have the perforated tax stubs?
9. The address on my bill is wrong. How do I change it?
10. How do I know if I applied for all my exemptions?
11. I just purchased this property. Am I still responsible for paying last year’s taxes?
12. What happens if I cannot pay my property taxes?
13. What determines how high the property taxes will be?
14. What do I do if I think my property taxes are too high?
15. I did not pay my taxes last year. Where can I find out how much I owe?
16. If I pay my taxes late, will my name be in the paper?

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1. How do I request a copy of a report on a deceased person?
2. If I am summoned for a coroner's inquest, what do I do?

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1. Do I have to report in person?
2. Do I have to report to court at the end of my term?
3. Can I leave the State while on court supervision/conditional discharge?
4. I have a DUI and have a statutory summary suspension, can I get a work permit to drive?
5. I received a DUI in Whiteside County but live out of state. Can I do treatment in another state?
6. Is a court supervision fee the same as probation services fee?
7. Are my court supervision fees included in the costs and fines?
8. Where do I pay monies owed?

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1. What kind of items can be dropped off at the electronics recycling drop-off?
2. What are the hours of the drop-off facility?
3. Who can drop off items for recycling?
4. Where is the drop-off facility located?
5. Does the County collect Household Hazardous waste?

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1. How much does the EMHD cost?
2. When can I be released on EMHD?
3. How is the EMHD hooked up?
4. How do I get on the EMHD system?

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1. I think my son or daughter is in a gang. How can I be sure?
2. My child admits to being in a gang. What do I do now?
3. Are gangs just made up of Blacks and Hispanics from the inner city?
4. Are there any girl gangs?
5. There seems to be a lot of gang activity coming from my neighbor's house. What should I do?
6. Are gangs just made up of kids and teenagers?
7. How big is the gang problem?
8. Who runs these gangs?
9. What should schools do to combat the gang problem?
10. I'm a single mother and have to work full time. How can I keep my children away from gangs?
11. Is gang graffiti just meaningless scribble or is it some type of art?
12. Should I search my child's room?
13. When should a parent begin to take steps to combat the gang problem?

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1. What is a GIS?
2. How do I find my property lines?
3. How does Whiteside County use GIS?
4. How can I obtain a copy of a map?

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1. Who do I contact about the condition of a road or to ask a question about a particular section of road?
2. What is the County’s snow plowing policy?
3. How can I find out what projects the County will be working on in the near future?
4. What do I have to do if I want to have a new entrance installed along a road?
5. What are the different highway authorities that exist in the state of Illinois?
6. What are “Spring Postings”?
7. Why does my road seem like a gravel road after seal coating?

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1. Do I find my own work site?
2. When my public service is done, can I get a job at the work site?
3. What if I change my mind and do not want to complete the public service?

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1. What are the primary duties of the County Recorder?
2. What information do I need to get a copy of a deed?
3. How do I get a copy of a document?
4. Why didn't I receive my deed after I paid off my mortgage?
5. Do I have any liens?
6. How to add or change a name on a deed?
7. Does the Recorder's Office have blank forms?
8. Where do I go to have a deed or real estate document prepared?
9. What form of payment does the Recorder's Office accept?
10. Can you tell me when my house was built?
11. How do I find my property lines?
12. Are there easements on my property?
13. What are the earliest dates of record?
14. Is a Tract Index available?

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1. What should I do if I am a victim of a crime?
2. How does the state's attorney's office decide whether to file charges?
3. What if charges are filed?
4. When will I be called to appear as a witness?
5. Will there always be a trial?
6. Are all trials by jury?
7. What happens after a defendant is convicted at trial or pleads guilty?
8. Do I need an attorney?
9. How will I be notified about the case?
10. Will I have to take off from work to appear in court?
11. How will I get to the courthouse in Whiteside?
12. What if I am threatened in connection with the case?
13. What if the defense attorney or the defendant contacts me about the case?
14. How do I get items held as evidence returned to me?
15. Will I receive restitution or compensation for property loss and injuries?
16. Will I be notified of what happens to the defendant in a case where I am the victim?
17. What if I need more information or a question answered?

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1. What is the Victim Impact Panel?
2. When is the panel held?
3. Can I reschedule?
4. How long does the panel last?
5. What if I miss the Victim Impact Panel date?
6. Does the panel talk at schools?